Kelvin
Central, Hong Kong
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Customer Reviews & Real Orders
We sincerely thank every guest and customer who is willing to share their sincere experience with us. Every message and feedback from you are the source of strength for our continuous progress. We will, as always, listen attentively, serve sincerely, and provide every customer with an unparalleled experience.
testimonial
Customer Reviews & Order Examples
Customer reviews
Overall rating4.9 / 5All public reviews
Customer reviews1,216Store and product reviews
Customer review
Grace A.
Central, Hong Kong
A very pleasant experience
The staff is friendly, helpful and experienced.
M B.
Very good customer service especially Hana. Would definitely recommend this place!
Chan
North Point, Hong Kong
Excellent
I found the diamond I love with Harbour’s help! During the 2-hour shopping journey, he was always helpful and didn’t mind to bring out various cut or caret stones for comparison. He patience and considerate brought me an unforgettable experience.
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Clarence W.
CC H.
比打手呃左 懷疑買左假鑽石 電筆出係莫桑石 會再攞去驗 上到去其實無乜現貨 莫桑石就一大堆 呃人上去 買左既自己查下 未買既睇路
RAGAZZA reply
你好，閣下指出的情況是不會發生的。 凡在本公司購買IGI或GIA鑽石，取貨時我們職員都會用顯微鏡與顧客核對鑽石的腰碼和證書，保證顧客取走的鑽石是顧客所購的，以保障雙方。 另外，我們提供全面的售後服務，不論原因，顧客都可以在收據列明的退換期內退換。閣下只需向我們提供訂單號碼或電話號碼，我們便能為你跟進。 有關重新檢測，閣下可到信譽良好的獨立鑑定所或政府部門進行化驗，我們對每一件售出的產品都存在信心，若閣下仍對產品存疑，我們樂意為你提供協助和解決方法。
CC
Tai Kok Tsui, Hong Kong
非常專業
好鍾意隻戒指 唔該曬你地
Tim
Central, Hong Kong
Hana is very caring and professional. Respond quick, knowledgeable , and helpful
Mr. C.
Shatin, Hong Kong
great
Although there was a small issue about the online order of my diamond, but the service was well enough to cover this problem. I would like to recommend your service to others if they are looking for diamond.
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Anonymous
Tai Po, Hong Kong
Trisha U.
Daniel C.
Central, Hong Kong
非常好，整個購買過程感覺極佳
售貨員非常專業及幫忙，由揀選、落訂到取貨都非常順暢及提供很多實用建議！
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Try againCustomer Order Examples
A selection of commissioned jewellery, offering a glimpse of the designs and combinations our customers have chosen.
Design All designsRingsNecklacesBraceletsEarringsA selection of 102 commissioned pieces
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View all order examplesMore order examples
Order values reflect the original transaction. Please see the design page for current pricing. Images are illustrative.
Customer photos and videos
Customer Orders
From engagement rings to fine jewelry, take a closer look at the pieces actually ordered by our customers, including diamond specifications and design details. Prices listed are the prices at the time of order; please refer to the product page for current prices.
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