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Customer Reviews & Real Orders

We sincerely thank every guest and customer who is willing to share their sincere experience with us. Every message and feedback from you are the source of strength for our continuous progress. We will, as always, listen attentively, serve sincerely, and provide every customer with an unparalleled experience.

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Customer Reviews & Order Examples

Customer reviews

Overall rating4.9 / 5All public reviews
Customer reviews1,218Store and product reviews

85–96 of 1,218 reviews

Chun C.

26 Mar 2026
Google
★★★★★

店員Harbour 施先生對產品解說非常詳細,也有為我們排解所有疑難,服務十分優良,店舖亦有客製化的服務,可以憑個人喜好選擇款式和寶石,店舖環境十分舒適,令我得到一次非常良好的購物體驗!

安東尼

25 Mar 2026
Google
★★★★★

買了GIA證書戒指 作為生日禮物 是簡小姐服務 不厭其煩地講解試算價格 培育鑽石的CP值很好 非常建議平日 12點進來 無其他客戶在場的感覺最好

Sophie K.

21 Mar 2026
Customer review
★★★★★

It’s a great time to take the first step on a holy journey. I recommend here to everyone!

timothy C.

20 Mar 2026
Google
★★★★★

Harbour 施生,服務態度十分好 好耐心,好用心講解

毛利小五郎

14 Mar 2026
Google
★★★☆☆

戒指的主鑽竟然不是真鑽 那到現場看除了戒台以外 根本無法了解培育鑽石 真正的火光感,更叫人怎麼買的下去

RAGAZZA reply

感謝您的分享與寶貴意見。 RAGAZZA 一直將鑽石的品質與表現視為品牌最核心的部分。由於每一顆鑽石在比例、大小、等級與火彩表現上都各有差異,我們傾向讓客人從品牌的鑽石庫存中親自挑選心儀的天然鑽石或培育鑽石,並在專業協助下進行比較,再依照所選鑽石完成鑲嵌。門市展示的戒指與珠寶因此主要用於呈現不同的戒台鑽托設計與工藝細節。 此外,展廳內也準備了一些不同等級與規格的培育鑽石裸鑽供實際鑑賞,並配備專業的鑽石鑑賞儀器,讓客人可以更直觀地觀察與比較鑽石的火光與整體表現。我們的顧問也會提供專業講解,協助客人更深入了解培育鑽石的特性。 感謝您的寶貴意見。若當時的介紹未能讓您完整體驗鑽石鑑賞的部分,我們也期待未來有機會在您再次到訪時,為您提供更完整的鑽石鑑賞與說明。 Ragazza 客服團隊

Frederick

11 Mar 2026
Customer review
★★★★★

It was my first patronage of your company, which I learned through internet search. The experience was very good.

Good customer service and quality products. The only initial hiccup was that I did not know visit to your shop has to be by prior appointment.

Colin L.

10 Mar 2026
Google
★★★★★

職員非常細心協助我選購戒指,並提供其專業意見,取貨時亦詳盡解釋日後的保養,日常清潔及注意事項等等。

Gabe E.

10 Mar 2026
Google
★★★★★

Excellent service. Thank you Mr. Oscar Lin for facilitating a wonderful and memorable experience.

Edward C.

7 Mar 2026
Google
★★★★★Read full review +

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Customer Order Examples

A selection of commissioned jewellery, offering a glimpse of the designs and combinations our customers have chosen.

Design All designsRingsNecklacesBraceletsEarrings

A selection of 107 commissioned pieces

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More order examples

Order values reflect the original transaction. Please see the design page for current pricing. Images are illustrative.

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Customer photos and videos

Customer Orders

From engagement rings to fine jewelry, take a closer look at the pieces actually ordered by our customers, including diamond specifications and design details. Prices listed are the prices at the time of order; please refer to the product page for current prices.

Olivia Walker

Editor in Chief

Editor in Chief

Tess Anderson

Editor in Chief

Art Director

Dan Mitchell

Editor in Chief

Assistant Manager

Noah Patterson

Editor in Chief

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